You may return new, unused items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You are responsible for return shipping costs due to ordering incorrect parts or changing your mind.
You should expect to receive your refund within 10-20 days of the date we receive your return, however, in many cases you will receive a refund more quickly. This time period includes the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). PayPal refunds are typically immediate.
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
We can ship to virtually any address in the world.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. We normally ship via USPS in the United States at that is the lowest cost option, although you may select expedite shipping if desired.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
International shipments are typically via Fedex or UPS to enable full tracking on the package due to order value. Please be aware that customs processes to international destinations are typically quite long so the total time in transit is typically three weeks with two weeks of that typically in destination country due to custom clearances which we have no control over.